About Us

All about MyToolKit

The MyToolkit heritage

MyToolkit was created over two decades ago when it was realised there was a gap in the market for a stapling and nailing specialist that put expertise and relationships first and to demystify this complex and confusing industry. That, combined with our key value of delivering high quality customer service, oversee and are at the heart of our day-to-day activities.

MyToolkit was founded by Steve, an ex-marine engineer who had also gained experience in the Stapling and Nailing industry from childhood. His engineering mind naturally led to him to be inquisitive to learn about the ins and outs of each tool, their uses, strengths and weaknesses. Every tool we supply is selected based on its effectiveness and quality for the job it is intended for. Better yet, each tool is tested before leaving the warehouse, which is why you can be rest assured when purchasing from MyToolkit. Equally, fastenings are prioritised by brand as poor quality leads to jamming, and this is why the staples and nails that we supply vary from one manufacturer to another dependent on the particular application. After all, we are passionate in delivering the best.

 

the team at mytoolkit

What do we do?  

  • We are a  specialist staple and nail gun stockist. Including Staples, Brads, Headless Pins, Coil and Strip (Stick) Nails.
  • Brands Supplied are all premium and range from economy tools to heavy duty designed to be used in commercial environments: Tacwise (Rapesco), Stanley Bostich, Spotnail, Isaberg Rapid, BEA, Poppers Senco, Omer, Arrow, Max and Josef Kihlberg. Making us impartial when giving advice. 
  • Supply returning customers, with nails and staples to fit their tools

Who are our customers ?

  • Well the list is endless but we'll start with Joiners, construction workers, upholsterers, fencing contractors, outdoor builders, flooring contractors, home improvers, up-cyclists, furniture makers, warehouse packagers, game keepers, funeral directors, caravan repairer’s, window manufactures, vehicle repairer’s, picture framers and many more other designers and makers who could make use of a stapler or nailer.

What is our Mission ?

  • To place the highest levels of importance around looking after our customers 
  • Treat people with utmost respect and reward customers for their loyalty
  • Deliveries are received on time (couriers and extreme conditions dependant)
  • Share our knowledge
  • Fill the gap in the market by speaking ‘plain English’ Offer Brand choice, advice and information (videos and blogs) for this highly confusing industry

What are our Values?

  • To own our jobs we keep learning and improving
  • That no questions are stupid ones
  • Achieve win win situations with our customers
  • Ensure that our relationships with our with our premium branded suppliers of tools and fastenings are maintained:
  • Tacwise | Stanley Bostich | Poppers-Senco | BEA | Josef Kihlberg | Omer, Isaberg-Rapid | Arrow | Spotnails | Rapesco |
  • In turn positioning us as your ‘One Stop Shop’
  • How? You can be sure that you get brand choice and impartial advice in accordance to specific requirements and individual needs.

How do we know that people prefer us?

  • Numerous testimonials, many are on our website as product reviews. Others are in our recently started Trust Pilot account
  • Feedback demonstrates that we are helpful, approachable, trustworthy and we carry though! 
  • Customers have been returning to us from up to 25 years ago
  • News, tips and information is appreaicted by customers and non customers alike 

What are we working on?

Constantly and relentlessly..........

  • Delivering reliable methods of quality customer service
  • Finding ways of demystifying the questions and queries that come about in the air tool and fixing industry
  • Replacing technical descriptions with easier to understand terms
  • Sticking to our mantra: Beyond the internet 

Where are we ?

  • Our Sales counter is based in Cheshire, not far from the Sandbach junction of the M6 (J17)
  • Products are held at a warehouse in the midlands ready for dispatch Our Telephone Number 0333 8000 345 is a mobile friendly number, no additional charges from regional landline numbers  
  • Delta House, Millbuck Way, Sandbach, CW11 3JA - Tel 0333 8000 345 info@mytoolkit.co.uk

 

 

 

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