We learn from our customers all the time. Let’s face it, if we can’t learn from them , then how will we know how to do things better….
Our enquirers often open up with, which stapler or nailer do I need?
Then: Which brand do I choose ? Senco, Rapid, Tacwise, Bostitch, Josef Khilberg, Arrow, BEA.....
For example: Someone who works in the construction industry or is a joiner and constantly uses their staple gun or nail gun.Will always require a different brand/tool than an individual who needs a staple or nail gun to conduct a little home improvement, re furbish a camper van, boat, or who upholsters and upcycle's as a small business.
Kind of a contradiction in terms really! as by offering so much choice it can lead to a little confusion at times. We can be our own worst enemy!
However, we feel so strongly that everyone should have the option to purchase which ever brand which either they already know and like. By us being accredited to supply all the brands It means that we we can offer truly impartial advice which, in turn, ensures that our customers get the exact staple or nail gun they need.
Getting confused yet? ….in our quest to make things a little clearer (this on top of Chloe’s amazing infographs and images). We have now arranged for two rather cute introductions, illustration type videos to sit on our home page.
One for Home Improvers, Up Cyclers etc and one for business users
As a valued customer, we appreciate any thoughts or suggestions at every stage
So take a look...
Anything to say please leave your comments or email us at: firstname.lastname@example.org
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